Returns are delivered to our warehouses within 15 working days. These are normally processed the same day, or up to a maximum of 2 weeks after receipt during peak periods.
You will be informed by email when we receive your parcel.
Note : if your return tracking indicates delivered, it means that your parcel has been delivered to the DHL sorting center in Germany. Your parcel must then be delivered to our warehouses based in Poland. Unfortunately, you do not have access to this tracking.