Sledstore

Orders and Delivery

• How to find or to track my order?
• Shipment methods and costs​
• I Still haven't received my order
• Change or cancel an order 
• Change the invoice and/or the address
• How to place an order​

Withdrawal and Returns

• How to make a return?
• What are the return costs?
• The right to return/withdrawal​
• How do I return a tent?
• What is the return policy?
• Which products cannot be cancelled or returned?

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Claims and Complaints

• Claims and Complaints
• The product is damaged, faulty, incorrect, or it doesn't fit my bike
• Something is missing in my parcel

Products

• How to find parts for my bike?
• Size guide
• Do you sell gift cards?
• Is this product CE-approved? Does it have other safety standards?
• Can I order something that is not on the site?
• Product Reviews

Payments

• Payment options and costs

Campaigns

• Discount Policy
• What is Lowest Price Guarantee?
• How do I unsubscribe from emails?
• How do your campaigns work?

Other

• Contract Language​
• About the company
• Customer service contact